Pre-qualifying Leads for Estate Agents

Pre-qualifying Leads for Estate Agents

Our Outbound agents are ready and waiting to qualify Estate Agent leads and capture every detail. With experience in the property industry, we'll quickly identify the most valuable opportunities and escalate them accordingly - and even convert cold leads into prospects.

You can be confident every caller is experiencing a seamless service. Here are the types of things we can ask when pre-qualifying:

Budget
Property type and location
Number of bedrooms required
Buyer status (e.g. first-time buyer, house to sell, or buy to let)
Cash buyer or mortgage? Is mortgage advice required?

Converted clients
Your team will no longer have the time-consuming job of warming up prospects and will only need to focus on delivering their expertise to new clients.

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QLM Business Solutions Call Center

CASE STUDY:

How a QLM Business Solutions virtual receptionist helped a local Property Co.

 

We spoke to a local Property Co’s Director, Nick Williams, about how working with QLM Business Solutions transformed his agency.

What problems did they face before using our virtual receptionists?

“Our phones were constantly ringing. Our team were caught between answering unknown calls or doing the work that really added value to the business.

We always had to have agents in-office, so that we could make sure we picked up any leads. But this was limiting our growth and how many clients we could feasibly take on.

Once introduced to QLM Business Solutions and their virtual call answering services, it was a no-brainer that their virtual reception service would free up our team, while being hugely cost-effective”.

 

How did a virtual reception service help your business?

“QLM Business Solutions UK based virtual receptionists acted as an extension of our team.

They took calls, answered common FAQs and transferred only what we classified as important calls to specific agents’ mobiles, so we could always balance great customer service to every caller with a personal touch with our existing clients”.

 

How did our virtual receptionists integrate with your business?

“If all our team were out doing valuations, viewings, or otherwise out of the office, our virtual receptionists would take a message, email the details through and put new leads straight into our CRM.

Working with QLM Business Solutions UK base virtual reception service offered an affordable solution which helped us maximise our viewings, valuations and other critical tasks”.

 

Would you recommend a QLM Business Solutions virtual reception service to other businesses?

“A virtual reception, for me… I wish I had discovered them earlier. They really did work as an extension of our business. You wouldn’t know they were not part of our in-house staff.

Ultimately, we converted more leads, took on more clients and schedule more viewings and valuations each week. I would definitely recommend a QLM Business Solutions virtual receptionists”.

For more information  continue reading below:

Virtual Receptionist Service

 

QLM Business Solutions telephone answering service means a dedicated UK based virtual receptionist answering your business calls.

Professional Telephone Answering Service

If your business requires an operational business line with a local telephone number and dedicated receptionist, you need our telephone answering service.

QLM Business Solutions offer a live telephone answering service ensuring you capture all of your business opportunities with a friendly, professional dedicated receptionist.

QLM Business Solutions quality service includes the following features:

  • A local business number set up of your area code choice
  • Receptionist looks after answering and forwarding your calls promptly and professionally.
  • Calls answered with your company name, or as instructed by you.
  • We can answer calls 9.00am to 5.00pm Monday to Friday or 24/7 what ever suites your needs.
  • Flexible membership rates: Our rates include easy month to month contract arrangements you can manage online. Easy, no lock-in contracts and convenient online sign up.

Live call answering – summary

Never miss a call and benefit from much more time to build own business, handle new sales enquiries, and look after customers needing support. When someone calls your company, they’re looking for specific advice, information, and support at that particular time and there’s very little which frustrates customers as much as not having their calls answered.

Our expert team will have your business information at their fingertips, so when a client calls we know how to handle your call and have important information about your business to help make the callers experience one of pure professionalism. We greet your clients on the phone, answer in your business name and also have other vital information to help the call go smoothly. Your callers assume they are speaking with an in house PA from your own business and are unaware that they are speaking to a virtual PA.

We can also screen clients on your behalf and then either divert to your telephone number or take a message on your behalf. Our expert highly trained team are flexible so as your daily circumstances change so too can the call handling process. Out to a meeting? We can take messages, need a sale, we can screen the calls and then divert to you. Whatever your need we provide it within our leading professional virtual call answering packages.

Our call answering service and London telephone numbers give your business instant prestige and will help impress your client, all for a fraction of the cost of a real London PA.

Our team answers calls in your company’s name using an 0203 number. You can also choose to use an existing number that you own, simply setup a divert to the number we provide you and we will answer your calls seamlessly. As soon as someone is trying to get in touch, we’ll answer the call for you and send the message to your email address. You can even tell us to transfer really important callers direct to your phone.

Our answering times are flexible can be 9.00am - 5.00pm Monday to Friday. or 24/7, you choose.

Every call is answered by our UK based team, all of whom are fully trained in your business and what it does.

 

For more information

Contact Us Today

QLM Business Solutions Call Centre

QLM Business Solutions Call Centre

QLM Business Solutions Call Centre

QLM Business Solutions Call Centre