Telemarketing For The Automotive Industry
The outbound automotive team at QLM Business Solutions specialises in delivering customer acquisition and retention services to automotive dealerships.
With a wealth of experience in the automotive sector since 2020, our dedicated automotive team focuses on providing customer acquisition and retention services tailored to the industry's needs.
Having served automotive manufacturers and over 300 dealerships, including Audi, BMW, Ford, MG, Nissan, Peugeot, Toyota, and Vauxhall, QLM Business Solutions' call centre offers a comprehensive range of services:
1. Outbound Customer Acquisition
2. Test drive campaigns to encourage prospects to visit their local dealership.
3. Launch events for new models, both onsite and offsite.
4. Special events such as offsite days, promotional offers, and do-a-deal days.
5. Telemarketing to PCP/HP customers nearing finance renewal, arranging test drives for new vehicles.
6. Appointment setting for PCP/HP customers approaching renewal.
7. Customer service calls.
8. Email and SMS marketing, including provision of conquest data.
9. Inbound Customer Service
10. New car launches.
11. Nearest dealer information.
12. Test drive bookings.
13. Parts and service advice.
14. Warranty advice.
15. Brochure requests.
Quality Service
With expertise gained from working with major automotive brands, QLM Business Solutions is confident in meeting various automotive-related requirements.
As a mid-size contact centre business, we focus on delivering quality services in a personalised environment. Located in Wembley, our contact centre attracts experienced staff from the automotive sector.
Contact QLM Business Solutions today to discover how our automotive telemarketing team can boost your new business sales.
